The Federal Competition and Consumer Protection Commission (FCCPC) has unsealed the headquarters of electricity distribution company Ikeja Electric Plc after the company complied to an undertaking regarding consumer rights violations.
ThelensNG reported on December 11, 2025, that the Ikeja Electric headquarters was sealed because it failed to comply with a directive by the Nigerian Electricity Regulatory Commission (NERC) to unbundle a Maximum Demand account into 20 individual accounts for a customer who had been without power for over two and a half years.
However, in a statement issued on Friday by FCCPC’s Director of Corporate Affairs, Ondaje Ijagwu, the Commison affirmed that the company undertook to resolve all consumer complaints referred to it within agreed timelines.
“Any breach of the undertaking would expose it to renewed and escalated enforcement action under the Federal Competition and Consumer Protection Act,” Ijagwu said.
Reacting to the development, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Mr. Tunji Bello, explained that the Commission’s intervention was necessary to enforce the provisions of the FCCPA (2018).
“Our responsibility is to ensure that consumers are treated fairly and that service providers comply with lawful decisions and directives. Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately,” Bello stated.
He also noted that the outcome reflects the Commission’s balanced approach to regulation.
“We intervene decisively where consumer harm persists, and we de-escalate where enforceable compliance is secured. What remains constant is our duty to protect consumers and uphold regulatory accountability,” he added.
