The Ondo/Ekiti Area Command of the Nigeria Customs Service (NCS) has refuted claims that its officers extorted auto dealers from the Southwest region of the country.
This follows a video circulating on social media alleging extortion by officers of the Command.
In a statement signed by its Public Relations Officer, SC Aondoakura Dzungwenen, on Monday, the Command expressed understanding of the concerns raised, noting that it is necessary to provide clarity.
SC Dzungwenen assured stakeholders of the Command’s commitment to professionalism and integrity.
“Preliminary findings indicate that the auto dealers in question were on their way to Ekiti State for a regional meeting and were not intercepted by Customs officers. Rather, they voluntarily stopped to interact with officers who were performing their legitimate constitutional duties. The allegation of extortion to the tune of one million naira appears to be misleading.
“Available records suggest that the amount referenced was connected to an assessment for underpayment, which was duly raised in accordance with the law and subsequently paid into the coffers of the Federal Government of Nigeria. In the spirit of transparency and accountability, the Command has since met with representatives of the Auto Dealers Association to address the matter.
“During the engagement, assurances were given that measures are being put in place to streamline operational procedures and prevent any recurrence of incidents that could be misconstrued as unprofessional conduct. On their part, members of the Association have tendered an apology to the Service,” the statement reads in part.
The Command also affirmed that Comptroller Queen Obaze has assumed duty as the new Customs Area Controller.
“She brings with her a wealth of experience and a proven track record of integrity, and she is committed to upholding the highest standards of transparency and accountability in line with the vision of the Comptroller-General of Customs, Bashir Adewale Adeniyi MFR, and the Management of the Service,” the spokesperson stated.
According to him, Comptroller Obaze has approved additional training for officers, covering modules on operational engagement, enforcement procedures, reputation management, and stakeholder relations to further strengthen operational standards.
Dzungwenen explained that these initiatives are aimed at deepening professionalism, enhancing compliance, and consolidating public trust.
The statement added: “While the NCS remains open to constructive engagement, stakeholders are encouraged to channel any grievances or complaints through the established official platforms of the Service.
“We urge the public to avoid hasty judgments based on unverified claims, as the Service remains unwavering in its resolve to discharge its statutory responsibilities with fairness, integrity, and respect for the rule of law.”
