Ethiopian Airlines Marks 78th Anniversary, Restates Commitment to Enhancing Passenger Experience
Ethiopian Airlines Group has marked its 78th anniversary, highlighting a legacy of resilience and innovation since 1946.
Group Chief Executive Officer Mr. Mesfin Tasew and Chief Commercial Officer Mr. Lemma Yadecha accompanied the crew on a flight to Cairo, marking the airline’s inaugural international service.
According to a statement by the management of the airline, their involvement extended beyond in-flight duties, as they also provided assistance to passengers during check-in and boarding processes, ensuring a seamless travel experience.
Regarding the occasion, Ethiopian Airlines Group CEO Mr. Mesfin Tasew said, “This event symbolizes our unwavering commitment to our passengers and our belief that true leadership lies in serving others first. Serving our passengers on this special flight to Cairo is not just a tribute to our first international service but a reaffirmation of our commitment to the ethos of servant leadership.
“From our humble beginning back in 1946, we’ve come to be the aviation giant in Africa that we are now, pioneering the African aviation with many first aviation innovation introductions to Africa along the way. As we are maturing beautifully, our commitment only gets stronger.”
In line with Ethiopian’s values of community engagement, passengers received Seasons Greeting Packages and Happy Fasting Messages, reflecting the airline’s respect for diverse traditions.
The packages included a postcard commemorating the anniversary, serving as a tangible reminder of the airline’s enduring legacy.
“Our mission extends beyond transportation,” said CCO Lemma Yadecha.
“We strive to foster a sense of unity and belongingness among our passengers, regardless of their background or belief. This anniversary is a celebration of unity and diversity.
“By stepping into the roles of our dedicated ground and flight crew, we honor every individual who has been part of our story. Our service today is a promise of continued service excellence for all our passengers.”
The statement further stated that in a remarkable display of commitment, all executives at Ethiopian Airlines, have taken a hands-on approach to service, personally attending to the needs of our valued customers.
It noted that the initiative underscores the airline’s ethos of servant leadership and its dedication to providing an exceptional travel experience. Celebrating its 78th anniversary, Ethiopian Airlines, a pioneer in aviation, continues to set industry standards with its commitment to innovation, safety, and customer satisfaction.
“Upholding its mission to bridge Africa with the world, Ethiopian Airlines remains dedicated to enhancing passenger experience, as evidenced by its consideration to offer complimentary Wi-Fi to Cairo-bound travellers”, the statement added.
